Our Company Privacy Policy

This privacy policy will explain how Velocity Electrical uses the personal data we collect from you when you use our website.

Topics:

  • What data we collect?
  • How do we collect data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What type of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes t our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our company collects the following data:

  • Personal identification information (Name, email address, phone number, etc)

How do we collect your data?

You directly provide Velocity Electrical with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies

How will we use your data?

Velocity Electrical collects your data so that we can:

  • Process your order, manage your account.
  • Email you with offers on the products and services we think you  may like.
  • Telephone you to discuss your recent enquiry

When Velocity Electrical process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.

How do we store your data?

Velocity Electrical securely stores your data on both onsite and offsite storage locations with password security protection.

Marketing

Velocity electrical would like to send you information about products and services of ours that we think you might like.

You have the right at any time to stop Velocity Electrical from contacting you for marketing purposes or giving data to other members of our company group.

If you no longer wish to be contacted for marketing purposes, please click here

What are your data protection rights?

Velocity Electrical would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Velocity Electrical for copies of your personal data. We may charge a small fee for this service.

The right to rectification – You have the right to request that Velocity Electrical correct any information you believe is inaccurate. You also have the right to request Velocity Electrical to complete information you believe to be incomplete.

The right to erasure – You have the right to request that Velocity Electrical erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Velocity Electrical restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Velocity Electrical’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Velocity Electrical transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@velocity electrical.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

Velocity Electrical uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how to use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Velocity Electrical uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Velocity Electrical sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit other websites, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Velocity Electrical website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Velcoity Electrical keeps its privacy policy under regular review and places updates one this web page. This privacy policy was last updated on 14th March 2020.

How to contact us

If you have any questions about Velocity Electrical’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@velocity electrical.co.uk; Call us at: 07825215916

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Velocity Electrical has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.